HIP Creative
Digital Audit
Premier Orthodontics & Dental Specialists

DR. CORINA RADU

PREMIER ORTHODONTICS & DENTAL SPECIALISTS

A comprehensive digital presence audit covering your two locations in Elmhurst and Downers Grove — including Google Business Profile analysis, SERP rankings, competitive intelligence, and market demographics.

2
Locations Audited
Elmhurst + Downers Grove
3.7★
Personal GBP Rating
Critical Issue — 6 reviews
5.0★
Practice GBP Rating
139 + 153 reviews
#2
Local Pack Position
Both markets
CRITICAL FINDING
Your Personal Google Profile Is Damaging Your Reputation
When patients search "Dr. Corina Radu," they see a 3.7-star personal GBP with negative reviews calling you "rude and unprofessional" — before they ever reach your 5-star practice profiles. This is a conversion killer that needs immediate attention.

YOUR DIGITAL PRESENCE SCORECARD

Scores reflect current performance across key digital channels. Each category is benchmarked against your top competitors in Elmhurst and Downers Grove.

0/100
Personal GBP
0/100
Practice GBPs
0/100
Website Quality
0/100
Paid Advertising
0/100
Social Media
0/100
SERP Visibility
0/100
Market Position
STRENGTHS
5.0★ practice GBPs with 292 total reviews
Board-certified with 20+ years experience
#2 local pack position in both markets
Strong patient testimonials on website
Two established locations in affluent suburbs
CRITICAL GAPS
3.7★ personal GBP with damaging reviews
Zero paid advertising (competitors are running ads)
Review count gap: 401 vs your 139 (Elmhurst)
No dedicated location landing pages
No live chat or online scheduling
OPPORTUNITIES
Reputation repair on personal GBP
Google Ads to capture competitor traffic
Review generation campaign (target: 400+)
SureSmile content strategy (vs Invisalign gap)
Chicago expansion — high-growth market
Associate hiring to scale capacity

THE REPUTATION CRISIS YOU MAY NOT KNOW ABOUT

You have three Google Business Profiles — two for your practices (excellent) and one personal profile (critical problem).

⚠ PERSONAL GBP — CRITICAL ISSUE
Needs Immediate Action
Personal GBP MapPersonal GBP Reviews
3.7
(6)
Listed as: "Corina Radu" — Orthodontist
RECENT NEGATIVE REVIEWS
★★★★ Laura — 4 months ago
"Dr. Corina Radu is a very rude, unprofessional!"
★★★★ Broccoli Cheese — 4 months ago
1-star review (no text)
Why this matters: When prospective patients Google your name before their consultation, this 3.7-star profile appears prominently — often before your 5-star practice profiles. Two negative reviews out of only 6 total create a disproportionate impact on your overall rating.
✓ PRACTICE GBPs — STRONG FOUNDATION
Performing Well
Practice GBP Locations
Elmhurst, IL
(630) 279-5345
5
(139)
Downers Grove, IL
(630) 964-0115
5
(153)
The gap: Your practice profiles are excellent — but your review count (139 + 153 = 292 total) still lags behind top competitors. Advanced Orthodontic Specialists has 401 reviews at one location alone. Downers Grove Orthodontics has 813 reviews. A systematic review generation strategy could close this gap within 6–12 months.

WHERE YOU RANK — AND WHERE YOU'RE MISSING

Google search results for your two markets. Local pack positions determine whether patients call you or your competitors.

ELMHURST, IL — 60126
"ORTHODONTIST ELMHURST IL"
#1
Advanced Orthodontic Specialists
401
#2
Premier Orthodontics — ElmhurstYOU
139
#3
Boland Orthodontics
37
"BRACES ELMHURST IL"
#1
Advanced Orthodontic Specialists
401
#2
Premier Orthodontics — ElmhurstYOU
139
#3
Doshi Orthodontics
202
ORGANIC RANKINGS (WEBSITE)
#1
Doshi Orthodontics
202
#2
Boland Orthodontics
37
#3
AOS (Dr. Bicknell page)
401
#4
Premier Orthodontics (website)YOU
139
#5
Delta Dental Directory
0
DOWNERS GROVE, IL — 60515
"ORTHODONTIST DOWNERS GROVE IL"
AD
Othman Orthodontics (SPONSORED)
60
#1
Downers Grove Orthodontics
813
#2
Premier Orthodontics — DGYOU
153
#3
Zach Frazier Orthodontics
557
ORGANIC RANKINGS (WEBSITE)
#1
Zach Frazier Orthodontics
557
#2
Downers Grove Dental & Ortho
164
#3
Downers Grove Orthodontics
813
#4
Premier Orthodontics (contact page)YOU
153
#5
Razi Orthodontics
0
KEYWORD GAP ANALYSIS
ELMHURST KEYWORDS
orthodontist Elmhurst IL
~320/mo
Top 3 ✓
braces Elmhurst IL
~210/mo
Top 3 ✓
Invisalign Elmhurst IL
~480/mo
Not Ranking
clear aligners Elmhurst
~190/mo
Not Ranking
kids orthodontist Elmhurst
~140/mo
Not Ranking
braces for adults Elmhurst
~90/mo
Not Ranking
DOWNERS GROVE KEYWORDS
orthodontist Downers Grove IL
~290/mo
Top 3 ✓
Invisalign Downers Grove
~390/mo
Not Ranking
clear aligners Downers Grove
~160/mo
Not Ranking
braces Downers Grove IL
~180/mo
Pg 2–3
orthodontist near me 60515
~220/mo
Top 3 ✓
SureSmile Downers Grove
~40/mo
Not Ranking
THE INVISALIGN BLIND SPOT
"Invisalign" is the #1 searched clear aligner brand — and you're not ranking for it.
You offer SureSmile® clear aligners, which is an excellent product — but patients search for "Invisalign" by brand name. Your website needs content that bridges this gap: landing pages that capture "Invisalign alternative" and "clear aligner" searches and educate patients on why SureSmile is comparable or superior.

KNOW YOUR COMPETITION

The cutthroat orthodontic market in Elmhurst and Downers Grove. Here's who you're up against and where you have the edge.

ELMHURST MARKET — 60126
Advanced Orthodontic Specialists
275 N York St, Elmhurst + Forest Park
(401)
smilesbyaos.com
STRENGTHS
+ 3 doctors — high capacity
+ 401 reviews (3x yours)
+ Exclusive Damon™ braces
+ Modern video-forward website
+ Same-day starts offered
WEAKNESSES
Higher price point implied
No pricing transparency
No SureSmile/surgical ortho
Forest Park location is far
Doshi Orthodontics
488 Spring Rd, Elmhurst
(202)
doshiorthodontics.com
STRENGTHS
+ 5.0★ rating
+ 202 reviews
+ Penn DMD (same as Dr. Radu)
+ Established local presence
WEAKNESSES
Outdated website design
Solo practice — limited capacity
No surgical orthodontics
Limited social media presence
Boland Orthodontics
455 N York St, Elmhurst
(37)
straightersmile.com
STRENGTHS
+ Established local name
+ Central Elmhurst location
+ Community reputation
WEAKNESSES
Only 37 reviews — very low
Closing soon (limited hours)
Older website
Limited digital marketing
DOWNERS GROVE MARKET — 60515
Downers Grove Orthodontics
1330 Ogden Ave, Downers Grove
(813)
downersgroveorthodontics.com
STRENGTHS
+ 813 reviews — dominant volume
+ #1 organic ranking
+ Established brand name
+ Family-friendly positioning
WEAKNESSES
4.8★ vs your 5.0★
Mixed Yelp reviews (some negative)
Generic website design
No surgical orthodontics
Zach Frazier Orthodontics
4909 Forest Ave, Downers Grove
(557)
zachfrazierorthodontics.com
STRENGTHS
+ 5.0★ rating with 557 reviews
+ #1 organic ranking
+ Strong digital presence
+ Modern practice
WEAKNESSES
Newer practice — less history
Closed Mondays
Less specialized (no surgical)
Less board-certified prestige
Othman Orthodontics
2340 S Highland Ave, Lombard
(60)
othmanorthodontics.com
STRENGTHS
+ Running Google Ads
+ 4.9★ rating
+ Flexible scheduling
WEAKNESSES
Only 60 reviews
Paying for visibility (not organic)
Lombard location — less central
Smaller practice
THE REVENUE GAP — WHAT THIS ACTUALLY COSTS YOU
Your Competitors Are Capturing Patients You Should Be Getting
401 vs 139
AOS Reviews vs Yours (Elmhurst)
262 review gap
557 vs 153
Zach Frazier vs Yours (DG)
404 review gap
15–20
Est. Monthly Patient Gap
new patients/month
$82K–$110K
Est. Monthly Revenue Gap
at $5,500 avg case

Review count is the single strongest predictor of new patient volume in local orthodontic markets. Every 100 additional reviews generates an estimated 5–8 new patient inquiries per month. AOS's 262-review advantage over your Elmhurst location translates to roughly 13–21 patients per month they're capturing that should be yours. At a $5,500 average case value, that's a $71,500–$115,500 monthly revenue gap in Elmhurst alone.

COMPETITIVE MATRIX
PracticeRatingReviewsPaid AdsSurgical OrthoWebsite QualitySocial Media
Premier Orthodontics ←5.0★292AverageLow
AOS (Elmhurst)4.9★401StrongMedium
Doshi Orthodontics5.0★202WeakLow
DG Orthodontics4.8★813AverageMedium
Zach Frazier Ortho5.0★557StrongMedium
Othman Orthodontics4.9★60AverageLow

YOUR SOCIAL MEDIA PRESENCE VS. COMPETITORS

Dr. Radu asked us to analyze competitor social media. Here's the full picture — and why it matters for new patient acquisition.

PracticeInstagramPostsFacebook LikesTikTokPosting Freq.Content Quality
Premier Orthodontics ←243511~503InconsistentAverage
AOS (@smilesbyaos)1,000+1,700+N/A3–5x/weekStrong
Dr. Zach Frazier1,400+915N/A✓ @doctorzachDailyVery Strong
DG Orthodontics386646N/A2–3x/weekAverage
THE SOCIAL GAP
243 followers vs. 1,400+ for Dr. Zach
You have 6x fewer followers than your top DG competitor
511 posts, only 243 followers
High post volume but low engagement — content isn't resonating
No TikTok presence
Dr. Zach runs @doctorzach on TikTok — reaching teens and parents daily
Inconsistent posting schedule
Algorithm rewards consistency; gaps kill reach
No Reels strategy
Instagram Reels drive 3x more reach than static posts
WHAT WORKS FOR COMPETITORS
AOS posts before/after Reels 3–5x/week
Visual results are the highest-converting content type
Dr. Zach uses TikTok for teen patient acquisition
Teens influence family orthodontic decisions — he's targeting them directly
Staff culture content builds trust
Behind-the-scenes posts humanize the practice
AOS uses patient milestone posts
'Braces off' celebrations generate shares and referrals
Consistent hashtag strategy
#elmhurst #downersgrove local tags drive discovery
THE OPPORTUNITY
Social media is the fastest path to closing the follower gap — and it compounds.

A consistent Reels strategy targeting local hashtags can grow from 243 to 1,000+ followers in 90 days. More importantly, social media drives direct appointment bookings — especially from the teen and young adult demographic that makes up 60%+ of orthodontic patients. Dr. Zach's TikTok presence is a direct pipeline to the exact patients you're competing for. A HIP-managed social content calendar with weekly before/afters, patient milestones, and staff culture content can close this gap systematically.

DOMAIN AUTHORITY & KEYWORD INTELLIGENCE

Real data from Moz and keyword research tools — the kind of analysis Dr. Radu asked for by name.

DOMAIN AUTHORITY COMPARISON (MOZ)
← YOUR SITE
premierorthodental.com
14
Domain Authority
85
Linking Domains
79
Ranking Keywords
COMPETITOR
smilesbyaos.com
22
Domain Authority
126
Linking Domains
173
Ranking Keywords
COMPETITOR
downersgroveorthodontics.com
15
Domain Authority
111
Linking Domains
20
Ranking Keywords
THE BACKLINK GAP
AOS has 57% higher domain authority and ranks for 119% more keywords than your site.
Domain Authority (DA) is Moz's metric for predicting how well a site will rank in Google. Your DA of 14 vs. AOS's DA of 22 means their pages start with a significant ranking advantage before content even factors in. They also rank for 173 keywords vs. your 79 — meaning they're capturing 2x more organic search traffic. Closing this gap requires a structured backlink acquisition strategy: local press mentions, dental association directories, community partnerships, and content that earns links naturally.
YOUR CURRENT BACKLINK SOURCES
local.yahoo.com
DirectoryLow
yellowpages.com
DirectoryMedium
merchantcircle.com
DirectoryLow
bippermedia.com
DirectoryLow
superpages.com
DirectoryLow
Your backlink profile is almost entirely low-quality directory listings. AOS has links from Groupon, Medium, and higher-authority domains.
HIGH-VALUE BACKLINKS TO TARGET
Illinois Dental Association
AssociationHigh
AAO (americanassocortho.org)
AssociationVery High
Elmhurst Chamber of Commerce
LocalHigh
DuPage County health directories
LocalHigh
Healthgrades / Zocdoc
MedicalHigh
Local Elmhurst/DG news sites
PressVery High
Each high-authority backlink adds DA points and directly improves your organic ranking potential.
CLEAN BILL OF HEALTH
Your site has a 1% Spam Score — the lowest possible rating. This means your backlink profile is clean with no toxic links that could trigger a Google penalty. The problem isn't spam; it's volume and authority. You need more high-quality links, not a cleanup.

YOUR DIGITAL FRONT DOOR

premierorthodental.com — what's working, what's not, and what patients experience when they find you online.

YOUR WEBSITE
Premier Orthodontics Website
premierorthodental.com
TOP COMPETITOR WEBSITE
Advanced Orthodontic Specialists Website
smilesbyaos.com (Advanced Orthodontic Specialists)
WHAT PATIENTS SEE ON ARRIVAL
Intrusive popup on Premier Orthodontics website
GOOGLE PENALTY
Your Popup Is Hurting Your Rankings

Since January 2017, Google has penalized sites with intrusive interstitials — full-screen popups that block content immediately on page load. Your "Free Online Smile Assessment" modal fires the moment a patient arrives from Google Search, which is exactly what the penalty targets.

🚫 Fires on page load
Penalized by Google
🚫 Covers full content
Classified as interstitial
🚫 Mobile users hit hardest
60%+ of ortho searches are mobile
🚫 Increases bounce rate
Users close tab instead of dismissing
THE FIX (ZERO COST)
Delay the popup trigger to 30–45 seconds after page load, or switch to exit-intent only. Preserves the lead capture tool without the SEO penalty. This single change can directly improve your #2 local pack ranking.
WHAT'S WORKING
Both locations clearly listed in header
Easy for patients to find the right location
Free consultation CTA is prominent
Reduces friction for new patient inquiries
Doctor credentials well-highlighted
Board certification builds trust
Services clearly organized
Braces, aligners, retainers, surgical
Review carousel present
Social proof visible on homepage
Accessibility widget included
Compliance and inclusivity
WHAT NEEDS IMPROVEMENT
No dedicated location landing pages
Google rewards location-specific pages for local SEO
No live chat or chatbot
Competitors capture leads 24/7 — you don't
No online scheduling tool
Patients expect instant booking; form submissions lose leads
No before/after gallery
Visual proof of results is the #1 conversion driver
No video testimonials
Video builds trust faster than text reviews
No blog/content strategy
Missing SEO traffic from informational searches
No pricing transparency
Patients comparison-shop; hiding pricing increases bounce rate
Generic template design
Doesn't differentiate from hundreds of similar practices

YOUR MARKET OPPORTUNITY

Both locations serve affluent DuPage County suburbs with strong demand for premium orthodontic care.

Elmhurst, IL
ZIP: 60126
OPPORTUNITY: Very High
Population
46,108
Median HH Income
$149,644
Avg HH Income
$200,730
Per Capita Income
$77,937

Highly affluent Chicago suburb in DuPage County. One of the wealthiest communities in the Chicago metro area. Strong family market with high disposable income for premium orthodontic care.

Downers Grove, IL
ZIP: 60515
OPPORTUNITY: High
Population
50,552
Median HH Income
$115,114
Avg HH Income
$163,851
Per Capita Income
$67,928

Established DuPage County suburb with strong middle-to-upper income demographics. Larger population than Elmhurst. High family density creates consistent orthodontic demand.

COMBINED MARKET OPPORTUNITY
96,660+
Total Population
$132,379
Avg Median Income
Premium
Market Type
Chicago
Growth Potential

Both markets are premium DuPage County suburbs with household incomes significantly above the national median ($78,538). Elmhurst is particularly affluent with a median income nearly 2x the national average. These demographics support premium case fees and high patient lifetime value. Dr. Radu's interest in expanding to Chicago opens access to an even larger and more diverse patient pool — a logical next step once the existing two locations are fully optimized.

YOUR GROWTH ROADMAP WITH HIP

Based on this audit, here's exactly what we'd recommend — and why the timing matters.

Phase 1 — Month 1–2
Reputation & Foundation
Personal GBP reputation management strategy
Review generation campaign (target: 400+ per location)
Google Ads launch for both markets
Dedicated location landing pages
Phase 2 — Month 2–4
Visibility & Conversion
SEO content strategy (Invisalign gap, clear aligners)
Website conversion optimization (live chat, scheduling)
Before/after gallery + video testimonials
Social media content calendar
Phase 3 — Month 4–12
Scale & Expand
Associate hiring support & training systems
Chicago location market research & launch prep
Multi-location marketing infrastructure
Performance reporting & optimization
WHY ACT NOW
Every Month You Wait, Your Competitors Pull Further Ahead
Advanced Orthodontic Specialists has 401 reviews to your 139 in Elmhurst. Zach Frazier has 557 reviews to your 153 in Downers Grove. These gaps compound over time. Meanwhile, your personal GBP is actively damaging your reputation every day it sits unaddressed. Dr. Radu, you have the credentials, the clinical excellence, and the 5-star practice reputation to dominate both markets — you just need the right growth infrastructure behind you.

ANSWERS TO YOUR TOUGHEST QUESTIONS